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8501: Unable to Connect

Introduction (Please Read): This document will provide you with a suggestion to resolving an error stating “8501: Unable to Connect…” when setting up a SQL Server installation of the program. Explanation: This error means that there is something interfering with the...

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3146 ODBC Connection Failed Error

Introduction (Please Read): This document will provide you with an understanding of the “3146 – ODBC Connection Failed” error. Explanation: The “3146 – ODBC Connection Failed” error message displays as a result of a faulty network connection. This error can occur at...

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Backup – How to restore from a backup

Introduction (Please Read): The purpose of this tech doc is to help you revert back to an earlier backup. ****** NOTE: when you revert back to an earlier backup you will lose any data you have put in the database since the date and time of the earlier backup. It is...

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2 GB File Size Warning

Introduction (Please Read): The purpose of this tech doc is to give you instructions on how to proceed when you get a 2 gigabytes file size warning. REALHOUND gives you a warning stating that you database size is too large. If your database reaches the 2 gig file size...

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Contacts – Missing Links to Properties

Introduction (Please Read): This document will walk you through how to ensure related properties show up on the appropriate contact record after linking the two. To do this you can either: Part 1 – Click the Refresh Button on the individual contact record Part 2 – Run...

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